Frequently Asked Questions
General
1. Which payment services are acceptable?
You can use International Visa Card, MasterCard, GooglePay or PayPal to buy a subscription for Programiz PRO.
2. Is Programiz PRO ad free?
Yes.
3. How do I contact you regarding issues in Programiz PRO?
You can send messages through our contact us page or you can write to us at feedback@programiz.pro.
4. Can I access the course from any device?
Yes, you can access Programiz PRO from any device you want.
5. What benefits do I get after subscribing to Programiz PRO?
You can access all the courses present inside the Programiz PRO with a single subscription.
6. Do Programiz PRO have any mobile apps?
No, currently, we only have a web app. However, Programiz PRO is well optimized for all devices.
7. Can I save tutorials for offline use?
Programiz PRO doesn't have a feature to save tutorials for offline use. However, you can use the browser's default feature to save pages.
8. Do I get customer support?
Yes, you can always write to us at feedback@programiz.pro.
9. Where can I find my enrolled courses?
You can find enrolled courses from the My Courses section in a dashboard. Also, you can see the detailed list of enrolled courses and learning paths from the User Profile page.
10. Does Programiz PRO have dark mode?
No, the dark mode is not available right now.
Account
1. How can I delete my account?
To permanently delete your account,
- Visit the account dashboard.
- Go to account settings.
- Click on the Account tab from the sidebar.
- Click on Delete my Account.
- Accept the confirmation.
2. How can I disable my account?
To disable your account,
- Visit the account dashboard.
- Go to account settings.
- Click on the Account tab from the sidebar.
- Click on Disable my Account.
- Accept the confirmation.
3. What happens if I delete my account?
If you delete your account, after 30 days:
- Your data will be permanently removed.
- You won't be able to regain access.
- All your progress will be lost.
4. What happens if I disable my account?
If you disable your account:
- You can reactivate your account whenever you want.
- Programiz PRO subscription will be paused.
5. How can I recover my deleted account?
If it's been less than 30 days since you deleted your account, you can recover your account.
To recover your account:
- Log into your Programiz PRO account within 30 days of deleting your account.
- Click Recover Account in the prompt.
6. How can I recover my disabled account?
Simply log in to the app to reactivate your account.
7. I can’t verify my email address. Why?
Please use the verification code we sent via email to verify your account. This is a one-time verification, and this code is valid for 24 hours only. If the code has expired, you can always request a new code using the ‘Resend’ option.
8. Can I change my name or email address?
You can change your name and other personal details but not your email address.
9. How can I change my password?
You can change your password through the Change Password option in Account Settings.
10. How do I reset my password?
You can reset your password through the forgot password option during log-in. Then, you would need to enter your email address to get a password reset link in your inbox.
11. I have requested a new password but haven't received any emails yet. Why?
You might not have received the email for one of the following reasons:
- The email might have gone to spam.
- Our email server might have faced some delays sending you the email. Please check back in an hour or so.
If you still did not receive an email from us, do contact us at feedback@programiz.pro, and we'll be happy to help.
Certificates
1. Does Programiz PRO offer certificates after course completion?
Yes, you can avail certificates for any course. However, you must complete the challenges of that specific course.
2. Do I have to pay extra for certificates?
No, certificate comes bundled with an account subscription. However, you must complete challenges in order to download certificates.
3. Do I need to complete the course content to get a certificate?
Yes. You must complete an entire course content and their challenges to download a certificate.
4. What is the difference between a Completion Certificate and a Professional Certificate?
You will get a Completion Certificate once you solve the challenges of any course.
And, if you complete all the courses along with their corresponding challenges inside a learning path, you will get the Professional Certificate.
5. How to download the certificate?
You can always download the certificate from the My Certificates section in a User Profile page. However, you can also download the certificates immediately after completing the course.
You will get the Completion Certificate after completing the course and a Professional Certificate after completion of the learning path.
6. Can I add a Programiz PRO certificate with my resume or cover letter?
Yes, it would be a plus point.
7. Can I download certificates whenever I want?
Yes. Once you complete the course, you can download certificates whenever you want from the My Certificates section in a dashboard or User Profile page.
Course Content
1. Do I need to have a programming background for courses in Programiz PRO?
No, you don't need to have any programming background. Courses in Programiz PRO are designed to help you start your programming journey from scratch to an advanced level.
2. How is Programiz PRO different from other online courses?
Programiz PRO focuses more on learning paths (career path) rather than individual concepts.
Let's say you want to learn python, Programiz PRO offers a "Become a Python Master" learning path that guides you through basics to advanced topics of python, step by step.
3. How are learning paths different from courses?
Learning Path is a specially designed syllabus of courses bundled together to make you job-ready.
Each learning path consists of multiple courses. Course is an individual content that specializes in any topic.
For example, "Learn Python Basics" and "Python Beyond the Basics" are two individual courses inside the learning path "Become a Python Master". Both of these courses aim towards one goal, to make you proficient in Python Programming.
4. Which language should I choose?
The choice of language depends on the career path you choose, so first, figure out what field you want to make your career in. If it's artificial intelligence or data science, go for Python and if it's game development, go for C++.
You cannot be wrong with whatever language you choose because once you have a strong base of one language, you can easily switch to another.
5. How will Programiz PRO help me in my career?
Programiz PRO provides practical learning where you get a chance to test your skills within the course. This will definitely put you in front of your competition in the job market.
6. Can I start courses in Programiz PRO randomly?
Yes, you can access any course in Programiz PRO randomly. If you're confident in basic topics, you can directly enroll in advanced topics.
However, if you are a beginner, we suggest you follow the learning path.
7. What order should I do the courses in?
To get maximum results, we recommend you to follow courses in the learning path sequentially.